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Assistance

You can contact us at:

Tel  +39.039.99.02.295

Fax  +39.039.99.05.261

Mail  info@printingo.it

Search here for the answers to your questions:

How can I register on Printing?
To use our services click here and fill out the registration form (you will be asked for personal information, billing addresses and contacts).

You will receive a confirmation email with your username and password needed to access your personal area and view all the information about your account.

How does Printingo.it?
A few simple steps to accomplish your printing products!
  • Choose the product that's right for you in our catalog.
  • Configure the product according to your needs or request a quote for products not sold online.
  • Add To Cart and pay it.
  • The products will be delivered to the address you have indicated in the order.
Orders can be made different in the same order?
Yes, you can create an order composed of several products, these will be displayed and listed in your CART. To add products to the shopping cart just click on "continue the 'purchase'.
I can add a product to an order already made?
Sorry but it we are expected by our system.

As our computing processes are fully automated, current orders are not changed by the user. In this case you will need to place a new order.

You can change or cancel an order?
A confirmed order can not be canceled by the user.

Challenges related to an order you can contact us by telephone at +39.039.99.02.295 or sending the following online form.

How can I upload the file?
You can upload your graphics file during product configuration.

You can also upload multiple files to be printed; In this case, enter the files in a folder, compress the folder and upload it on e-commerce.

Can I replace a file that I uploaded wrong?
A file can be loaded incorrectly replaced only if the order was not already in print.

To find out if a file is going to print you can contact us by telephone at +39.039.99.02.295 or by sending the following online form.

I do not remember my password, what should I do?
To recover your password, you can click in the LOGIN and lower "forgot password?".

The system will ask you to enter the email address with which you have registered at the site, within a few minutes you will receive an email with directions to the password recovery.

What are the payment methods used by Printingo?
With Printingo can pay with:
  • Paypal (Visa, MasterCard, Carta prepagata PayPal, Discover, American Express, Carta Aura)
  • Mark
  • Bank transfer

    DATA FOR PAYMENT BY BANK

    Holder: ERRE DI ESSE GRAFICA S.p.A.

    IBAN: IT 47 A 02008 51530 000100947627

    Reason: Order by printingo.it n. (specify the number of the order that we receive by mail)

    Bank: Unicredit filiale di Merate Piazza Italia 8/Bis – 23807 Merate (LC)

    Code BIC/SWIFT: UNICRITM1337